We are committed to providing our valued customers with a reliable and seamless delivery experience. Our delivery policy details how and where products are shipped, as well as estimated delivery times.
We have partnered with DHL, a globally recognised and trusted shipping carrier, to ensure that your orders are handled with the utmost care and efficiency, and a tracking number is provided via email 24 hours after your order has been processed and shipped from our warehouse.
Shipping times:
Netherlands/Belgium – €4.99 (free for orders over €150)
Delivery time: 1 working day – Order before 23:00 for next-day delivery.
France – €6.99 (Free for orders over €150)
Delivery time: 1-3 working days
Europe – €10.99 (Free for orders over €150)
Delivery time: 2-3 working days
Europa Express – €23.99
Delivery time: 1-3 working days
United Kingdom – £19.99 (free for orders over £200)
Delivery time: 2-3 working days
US/Canada – $19.99 (free for orders over €150/$200/£125)
Delivery time: 2-3 business days
Canada – $22.99 (free for orders over €150/$200/£125)
Delivery time: 2-3 working days
Rest of the World – €17.99
Delivery time: 3-9 working days
Rest of the World Express – €29.99 (free for orders above)
Order tracking:
To keep you informed of the status of your order, we provide an order tracking service. Once your order has been shipped, you will receive a tracking number by e-mail. You can use this tracking number to monitor the progress of your shipment in real time.
Delivery guarantee:
Although we make every effort to meet estimated delivery times, unforeseen circumstances such as weather events or customs delays may occasionally affect delivery times. We are committed to ensuring that your order reaches you as quickly as possible and will do our best to resolve any issues that may arise during the shipping process.